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Privacy Policy

Last updated: March 2026     

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SpinDrop Records (“we”, “our”, “us”) is committed to protecting the privacy of our customers (“you”, “your”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase through our website (the “Site”) operated on the Wix platform.

By using the Site, you agree to the collection and use of information in accordance with this policy.

 

1. Information We Collect

We collect information that you provide directly and information that is automatically collected when you use the Site.

a. Information You Provide

When you interact with SpinDrop Records, we may collect:

  • Contact details: name, email address, phone number

  • Shipping/billing address

  • Order information: products ordered, payment information

  • Account information: username and password (if you create an account)

  • Communication data: responses to surveys, emails, customer support requests

This information is collected when you:

  • Create an account

  • Place an order

  • Subscribe to newsletters

  • Contact us for support

b. Automatically Collected Data

We and our service providers may collect certain information automatically, including:

  • Device information: IP address, browser type, OS

  • Usage data: pages visited, time spent, interaction patterns

  • Location data: approximate location based on IP

This information is used to improve your experience and analyze Site traffic.

 

2. How We Use Your Information

We use your personal data for the following purposes:

Order Fulfilment & Service

  • Process and manage your orders

  • Deliver products

  • Respond to inquiries and support requests

  • Provide updates about your purchase

Marketing & Communication

With your consent, we may send you:

  • Promotional emails

  • Special offers

  • Newsletters

You may opt out of marketing communications at any time using the unsubscribe link or by contacting us.

Analytics & Improvement

We may use analytics tools to understand:

  • How the Site is used

  • Trends and patterns

  • Areas for improvement

 

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Personalise your experience

  • Remember login/session information

  • Analyse Site traffic and usage

  • Deliver targeted advertising

You can control cookie settings through your browser preferences. Disabling cookies may limit certain Site features.

 

4. Sharing Your Data

We may share personal information with:

  • Service providers who help with fulfilment, payment processing, email communications, hosting, and analytics

  • Legal authorities when required by law or to protect our rights

  • Business partners with your consent

We do not sell your personal information to third parties.

 

5. Third-Party Services

Our Site may contain links or integrations with third-party services, including:

  • Wix platform services

  • Payment processors (e.g., Stripe, PayPal)

  • Analytics providers (e.g., Google Analytics)

These third parties have their own privacy policies and terms — SpinDrop Records is not responsible for their practices.

 

6. International Transfers

If you access the Site from outside Australia, your information may be transferred to, stored, and processed in countries outside your home country, including Australia.

By using the Site, you consent to the transfer of information to countries that may have different data protection laws.

 

7. Security

We implement reasonable administrative, technical, and physical safeguards to help protect your personal information.

However, no internet transmission or storage system is completely secure. We cannot guarantee absolute security.

 

8. Your Rights

Depending on your country of residence, you may have the right to:

  • Access your personal information

  • Correct or update inaccuracies

  • Request deletion (subject to legal obligations)

  • Object to certain processing activities

  • Withdraw consent

To exercise your rights, please contact us using the details below.

 

9. Children’s Privacy

The Site is not intended for use by children under the age of 16. We do not knowingly collect or store personal information from children under this age.

If we become aware that we have collected such information, we will take steps to delete it.

 

10. Policy Changes

We may update this Privacy Policy from time to time. When we make changes, we’ll update the “Last updated” date at the top of the policy.

Your continued use of the Site after changes constitutes acceptance of the updated policy.

 

11. Contact Us

If you have any questions about this Privacy Policy or your personal information, you may contact us at:

SpinDrop Records
Email: hello@spindroprecords.com.au
Website: ww.spindroprecords.com.au

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